Refund policy

Return & Refund Policy

We want you to be fully satisfied with your purchase. Please read our return and refund policy carefully.

Returns

We accept returns within 14 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Non-Returnable Items

Certain items cannot be returned, including:

• Personalized or custom-made products
• Gift cards
• Items marked as final sale

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to your original method of payment within 7–10 business days.

Shipping Costs

Shipping costs are non-refundable. The customer is responsible for return shipping unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If you received a damaged or wrong item, please contact us within 48 hours of delivery with photos, and we will resolve the issue as quickly as possible.

Late or Missing Refunds

If you haven’t received a refund yet, please check with your bank or payment provider before contacting us.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

📧 bencontact43@gmail.com